Shipping Policy

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping Policy:

• “Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Disclaimer) refers to ArtExpoHQ LLC.
• “Goods” refers to the items offered for sale on the Service.
• “Orders” means a request by You to purchase Goods from Us.
• “Service” refers to the Website.
• “Website” refers to ArtExpoHQ, accessible from https://artexpohq.store
• “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at https://artexpohq.store. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for Your Orders will be calculated and displayed at checkout. Delivery delays can occasionally occur due to service issues. The estimated delivery timeframes will also be provided at checkout.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing Your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

ArtExpoHQ is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

ArtExpoHQ is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact Us and the shipment carrier to file a claim. Please save all packaging materials (including pictures) and damaged goods before filing a claim.

International Shipping Policy

We currently ship to select international destinations. Please note that international shipping rates and delivery times may vary depending on the destination.

International Customs, Duties, and Taxes

ArtExpoHQ is not responsible for any customs, duties, and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

International Shipment Delays

Delivery delays can occasionally occur due to international customs processing or other unforeseen circumstances. If there will be a significant delay in the shipment of Your Order, We will contact You via email or telephone.

Print-On-Demand Specific Policies

Production Times

As a print-on-demand business, each product is made to order. Please allow an additional 2-5 business days for production on top of the standard shipping times.

Multiple Shipments

If Your Order contains multiple items, they may be shipped separately to expedite the process. You will receive separate shipment confirmation emails for each package.

Returns and Exchanges

Due to the custom nature of print-on-demand products, We do not accept returns or exchanges unless the item arrives damaged or defective. If You receive a damaged or defective item, please contact Us with details and photos of the damage, and We will arrange a replacement or refund.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

• Email: [email protected]